Shipping & Delivery

1 How Quickly Do We Dispatch?

We process and dispatch most orders within 1–2 business days of receipt, excluding Sundays and public holidays. During sale periods or high-demand days, please allow an extra day or two we're working as fast as we can.

2 When Will Your Order Arrive?

After dispatch, delivery typically takes 2–7 business days depending on your location. We work with trusted courier partners to get your order to you as quickly as possible. Occasional delays due to weather, public holidays, or logistics challenges are outside our control, but we'll always keep you informed.

3 Where Do We Ship?

We ship to all serviceable PIN codes across India. At this time, we only accept orders within India.

4 Need to Update Your Address?

If you need to update your delivery address after placing an order, please contact us immediately at hi@bebetterbright.com. We can update the address as long as the PIN code and state remain the same, and the order has not yet been dispatched.

5 Delivery Acceptance

Please ensure that you or a trusted person is available to receive your order. Our team is not responsible for deliveries accepted by someone else at the provided address.

6 Received Something Wrong or Missing?

We take shortages and transit damage seriously. If anything looks off when your order arrives, please do the following on the day of delivery:

• Do not discard the packaging

• Record or note the issue immediately

• Contact us with your unboxing video

via email or WhatsApp

⚠️ An unboxing video is mandatory for all shortage and transit damage claims.

Claims reported without video evidence, or reported after the day of delivery,

may not be eligible for resolution. We appreciate your understanding.